Frequently asked questions
Digital system, combined with professional services expertise to manage products from ideation to consumption to recycle. We connect people, processes and systems under one global view to better plan create, produce, monitor and manage their supply chain from the very highest perspective, down to a level of product and ingredient detail to elevate the opportunity to manage for a sustainable future.
Not only does the system provide companies with the flexibility they need to reduce the impact of events that disrupt competitors’ supply chains – it enables organisations to enforce best practice policies, for example treatment of people and planet in the operation of the supply chain – giving the ability to manage and reduce risks to the climate and reputation.
We can provide visibility from the moment a product is created (a digital birth certificate), to the moment it is reused. A cyclical journey of the product, through a product passport, involving thousands of components, processes and people. One World not only enables organisations to elevate awareness of people and process, but also enables the reduction of supply chain disruption risk, reputation risk, maximise profitability, and plan more effectively in an increasingly complex world economy.
The solution is entirely focused on the circular management of a product item’s life, cradle to cradle by bringing people and systems together to gather one version of the truth.
What kind of information am I going to be able to get out of it [that I can’t already get]?
- Automation of air and sea vessels and sea containers in transit with predicted latest times of arrival.
- Automation of invoices to be shared with the customer via the platform with an approval process. Therefore more insight into sales invoices that are in query.
- Automatic data checks on shipment documents against the data entered into the system. Validating information accuracy.
- Partners can take their information out and integrate it into their systems without any dependency on us, improving partner participation.
- Clear expectation management when processes have not hit their timelines
- Service failures and where they currently lie
- Service volume reports and trends
- Top suppliers by usage
- Top customers by usage
- Delivery of shipments by transport will be automated
- Forecast of haulage requirements based on shipments booked and in transit
Highly! The supply chain design functionality will give users significant flexibility to build and execute supply chains that meet their specific needs and use cases.
We want to make it as easy as possible for non-technical users. If the system is part of our app store, then it can be integrated in a few clicks. If it is not on our app store then integration will be facilitated by APIs, and EDI if necessary We can also offer services to our customers where we look after the intergration for them if they chose to opt for our professional services.
Your designated Customer Success Manager will work closely with you on an ongoing basis to review your business needs and receive feedback. When gathering feature request feedback, we want to ensure we truly understand the use case and pain point. This feedback can be requested via the One World help centre and internal stack strategy reviews and will be reviewed by the Product team. Requests will be reviewed and responded to by the Product Manager who will assess the suitability and priority of the new feature and provide feedback on whether or when the feature may be included in the development cycle.
One World will address a number of major issues that currently exist with trust and transparency in modern supply chains:
- Lack of high-quality data sharing with suppliers
- Knowledge gap among suppliers
- Lack of clarity on Scope 3 boundaries
- Scope 3 estimates rely on averages
- Hard to set targets where (SBTi) pathways are not agreed
- Hard to monitor fragmented suppliers
- Low trust in supplier certifications
- Low margins and high costs to abate
- Hard to change in-series production
- Performance and cost concerns vs low-carbon design
- Concern over customers’ willingness to pay
- Lack of government action/investment
- Too high costs for individual value chains
- Lack of procurement team understanding
- Conflicting procurement priorities
- Procurement incentives not aligned to climate
- Lack of procurement team understanding
Connects and manages parties and data
Global trade process, report and analysis.
The whole supply chain, from CEOs to staff
Cloud based, one version, one global view
Implementation is run collaboratively with customers and our One World professional services teams.
Yes. Our team of supply chain experts are there to support operational supply chain processes where it cannot be automated due to an absence of access to data. The teams will provide supply chain insight where the customer or we cannot digitally provide this information. This is an additional service which is offered at a day rate and varies based on the level of supply chain expertise.
One World is optimised for ease of use. Simple wizards train you through the platform while you are using it. We also provide extensive e-learning material to refer back to. For large projects, we offer training people through a mixture of face to face and virtual sessions demo, training platform to practise on.